Shipping & Returns

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Shipping Policy

Waiting for orders SUCKS!  We get that.  The crew at Alley Cat CBD will do everything we can to get your order to you as quickly as possible.  

 

  • All orders are shipped via United States Postal Service (USPS) by default. 

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  • If order is over 1 lb or more it must ship Priority Mail or UPS (if chosen).

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  • All orders over $75 will ship for FREE in all 50 states!

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  • Orders are generally processed within 1-3 days (excluding weekends).  If there is a major delay, we will reach out to you and let you know!

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  • Alley Cat CBD Orders are usually delivered within 3 - 5 business days (depending on shipping method) after you have received your tracking number via email.  If you have not received your tracking number email, please check your spam folder before reaching out.  IF you still have no email, pease contact us so we can rectify the issue. 

  • (Please allow for extending shipping times during Holidays and/or promotional sales events due to high order volumes.)

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  • All shipping rates are automatically calculated according to current shipping currier rates.  

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  • Alley Cat CBD can only ship to customers within the United States, at this time.   Non-CBD products can always be purchased at www.alleycatbeard.com

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  • While we strive for accurate information, Alley Cat CBD is not responsible for any inaccurate billing and/or billing addresses entered by the customer.  If an error is the customers fault, they will be responsible for any additional shipping fees. 

Return & Exchange Policy

We do not accept returns as the nature of the products do not allow us to do anything other than throw them away.  We strongly recommend sharing them with a friend or someone who may like them.  If you are not satisfied with order, please contact customer support via email at support@alleycatcbd.com and we will work together to make it right for you!